Quick answers about setup, barcode scanning, shop floor time tracking, pricing, AI features, and integrations for Standard Time®.
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Questions about installation, cloud vs. desktop, setup time, trials, and user accounts.
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Questions about subscription plans, billing, cancellation, and volume pricing.
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Questions about scanner hardware, camera scanning, scan workflows, and barcode rules.
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Questions about job timers, WIP dashboards, employee rights, and resource types.
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Questions about how AI works in Standard Time®, supported providers, API keys, and using the platform without AI.
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Questions about the Gantt chart, critical path, task dependencies, and schedule imports.
DEACTIVATEJOB. See the full How to Deactivate Projects guide.(Scroll down for more FAQs)
Questions about QuickBooks, Excel, ERP sync, on-premise options, and data hosting.
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Questions about supported file formats, how to export data, how to prepare import files, and what CSV means.
xlsx), CSV, Word (docx), plain text (txt), HTML, QuickBooks IIF (iif), XML, and Microsoft Project (mpp). Most grids also support direct export to Google Sheets. You can schedule recurring exports to run automatically on a set interval. See the full list in the Microsoft Office integration guide.xlsx) or CSV files. Each data type has its own set of required column headers — use View > Properties panel on any existing record to find the exact field names Standard Time® expects.xlsx) or CSV with a header row as the first row. Column header names must match Standard Time® field names exactly. To find the correct header names, open the relevant page (e.g. Projects), click any existing row, and look at the field labels in the Properties panel on the right — those labels are the column headers your import file needs.(Scroll down for more FAQs)
Questions about creating users, workgroups, admin rights, and employee access control.
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Call us at 719-488-8697 or send a message — our U.S.-based support team is ready to answer.
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